Learning Management System
Процедури на СУУ
Курс за самообучение за разработване на документалната част на СУУ, съгласно изискванията на ISO 20000-1
ISO 20000 - 1 - Система за управление на услугите (ИТ)
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ISO 20000 - 1 - Система за управление на услугите (ИТ)
Курс за самообучение за разработване на документалната част на СУУ, съгласно изискванията на ISO 20000-1
Процедури на СУУ
Процедури на СУУ
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ITSM_ SERVICE CLAIM MANAGEMENT PROCEDURE
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docx
14.04 KB
13. Mar 2022, 23:12
ITSM_COMM_PROCEDURE
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docx
17.79 KB
13. Mar 2022, 23:12
ITSM_DOCUMENT_CONTROL_PROCEDURE
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docx
10.81 KB
13. Mar 2022, 23:12
ITSM_IMPROVEMENT MANAGEMENT PROCEDURE
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docx
15.2 KB
13. Mar 2022, 23:12
ITSM_INTERNAL AUDIT_PROCEDURE
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docx
11.36 KB
13. Mar 2022, 23:12
ITSM_RECORD_CONTROL_PROCEDURE
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docx
11.1 KB
13. Mar 2022, 23:12
ITSM_SERVICE BIGEST INCIDENT MANAGEMENT PROCEDURE
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docx
14.75 KB
13. Mar 2022, 23:12
ITSM_SERVICE BUDGET SUPPORT PROCEDURE
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docx
11.39 KB
13. Mar 2022, 23:12
ITSM_SERVICE CHANGE REQUEST MANAGEMENT PROCEDURE
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docx
18.54 KB
13. Mar 2022, 23:12
ITSM_SERVICE CONFIG COMPONENT MANAGEMENT PROCEDURE
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docx
11.95 KB
13. Mar 2022, 23:12
ITSM_SERVICE INCIDENT MANAGEMENT PROCEDURE
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docx
17.65 KB
13. Mar 2022, 23:12
ITSM_SERVICE PROBLEM MANAGEMENT PROCEDURE
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docx
19.46 KB
13. Mar 2022, 23:12
ITSM_SERVICE URGENT CHANGE MANAGEMENT PROCEDURE
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docx
14.75 KB
13. Mar 2022, 23:12
ITSM_SERVICE URGENT VERSION IMPLEMENTATION PROCEDURE
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docx
12.93 KB
13. Mar 2022, 23:12
ITSM_STAFF ACTIVITIES_LOSS OF SERVICES
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docx
14.4 KB
13. Mar 2022, 23:12
ITSM_SUBCONTRACTOR DISPUTE MANAGEMENT PROCEDURE
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docx
10.96 KB
13. Mar 2022, 23:12